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Norwegian has perfect response to passenger’s complaint poem
A passenger who complained about Norwegian on social media through the medium of poetry has had his extra fees waived by the budget airline. Gus Dolding was unimpressed by the airline’s €120 (£105) charge to change the name on his flight booking. He responded by writing a poem to Norwegian on Facebook: (www.independent.co.uk) Plus d'info...
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Up til the 50s and 60s airlines did care about the people who fed them and flying was the nicest way to travel but when the damn Deregulation was instituted, all hell broke loose and we have been reduced to an irritating status of sardines or animals.
