Spirit Airlines eases baggage fee policy for military personnel

Spirit Airlines has tweaked its baggage policy to waive fees for active duty US military personnel. The ultra low-cost carrier (ULCC) has long made bag fees—both checked and carry-on—a key part of its low-base fare, fee-heavy pricing model. But new president and CEO Bob Fornaro has vowed to improve Florida-based Spirit’s customer-service reputation, and the policy change for military personnel baggage is the first public example of those efforts. (atwonline.com) Plus d'info...