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Southwest Airlines begins enforcing 'no-show' policy
Southwest Airlines has begun to enforce its new no-show policy.
The airline still lets customers make changes to their tickets at no charge. But passengers now must make those changes at least 10 minutes prior to their originally scheduled flights. If they do not, they risk losing the value of their ticket.
http://www.usatoday.com/story/todayinthesky/2013/09/17/southwest-airlines-begins-enforcing-no-show-policy/2824837/