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Frontier Airlines complaints soar amid tech changes; outsourcing begins
A rash of complaints by Frontier Airlines passengers has led the Better Business Bureau to examine the Denver-based carrier's A+ customer-service ranking. (www.bizjournals.com) Plus d'info...Sort type: [Top] [Newest]
Don't know about the service at Frontier but I do know the BBB is a joke.
Although a little better, D&B has lost a lot too. Kinda like this FA website, change for no reason
I have definitely never enjoyed any flight I've taken on Frontier.