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Delta Chartered An Airbus A330 Jet Just to Get 1,000 Bags stranded in Europe back to customers in the USLost luggage is becoming a common headache among travelers this summer. Over the past few months, airlines have struggled to properly track and deliver passenger bags, with hundreds arriving days late, or not at all. While the chaos is frustrating, Delta Air Lines is making an effort to return misplaced luggage. On Monday, the airline chartered an Airbus A330 from London to Detroit to deliver 1,000 delayed bags to passengers, the airline confirmed to Insider. (www.businessinsider.com) More...
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This one has been around since the days of black and white television. I remember Milton Berle saying this in the 50's.
Less hassle for the airlines: Fly the bags, lose the passengers.
Maybe if the airlines had a premium service wherein you paid specifically for your luggage on a flight it would...oh wait...
Terrible service to lose luggage to begin with. But the airlines have gotten away with poor service for so long that we all think its just a part of flying.
It does look like poor service of the airline, however luggage is handled by 'airport' staff, not the airlines, and currently all major european airports struggle with a huge shortage in Security, grounds and luggage staff (see squawk about Amsterdam ,Schiphol), so it's no surprise that luggage regularly doesn't make it to the planes.
Amsterdam is the biggest shitshow of all of them.
Airlines can should put more heat on the airport. In the same breath I realize there are staff shortages, but too bad.
ticket agent: checking three bags?
me: yes. i want this one to go to cleveland, this one to go to indianapolis, and this one to go to new orleans.
ticket agent: sir, if you are going to dallas we cannot send you bags to different locations.
me: you did it last time.